PASSPORT Knowledge Base
PASSPORT Web to Host Administrator

Date Published: April 14, 2004

Date Updated: February 20, 2008

Title

Each Workstation Using Two Licenses on Server

Product

PASSPORT Web to Host

Emulation Types

TN3270, TN5250, VT, SCO ANSI, Wyse 60

Issue

After upgrading to version 2004 of PASSPORT Web to Host, each workstation on my network is listed twice in the Licensed Users dialog box from the Administrator program, causing the number of licenses on my server to be cut in half. How can I prevent this?

Solution

This is caused when the primary PASSPORT Web to Host DLL (Ecomes.dll) is not updated on the server during setup. To prevent this from happening, make sure the Internet Information Server (IIS) web services are stopped before starting the setup program. This will insure that the DLL is unloaded from memory, allowing the updated version to be installed.

More Information

• This issue has been resolved with version 2004-227 and newer.

Keywords

upgrade, upgrading, workstation, user, users, multiple, license, licenses, twice, licensed users, Ecomes.dll, IIS, web services, memory, updated