PASSPORT Knowledge Base
Connection Issues

Date Published: October 15, 2008

Title

Cannot establish an SSL connection

Product

PASSPORT PC to Host, PASSPORT Web to Host

Emulation Types

TN3270, TN5250, VT, SCO ANSI, Wyse 60

Issue

I cannot use PASSPORT to establish a connection to my SSL host.  How can this be resolved?

Solution

For PASSPORT PC to Host:

1. Make sure that a PASSPORT version with SSL support is running on your workstation. From your PASSPORT session, choose the Help->About menu command and make sure that you have an S in the version number. For example, version 2010-514-S. If you don't have an SSL version, contact Rocket Software Sales to purchase this option.
2. Make sure SSL is enabled on your host. Check with your System Administrator.
3. Make sure the TCP Port is correctly entered on the Communication®Setup screen. In most cases, the SSL port being used is different than the normal telnet port of 23. Check with your System Administrator for this information.
4. Make sure the Enable SSL Secure Connection option is enabled on the SSL tab of the Communication®Setup screen.
5. If you're a remote user, check with your System Administrator to make sure that your firewall is allowing Telnet/SSL traffic through.

For PASSPORT Web to Host:

Check for the following in the PASSPORT Administrator program:

1. Make sure that a PASSPORT version with SSL support is running on your Web to Host server. From your PASSPORT Administrator program, choose the Help®PASSPORT Web to Host Administrator Help®About menu command and make sure that you have an S in the version number.  For example, version 2010-430-S. If you don't have an SSL version, contact Rocket Software Sales to purchase this option.
2. Make sure SSL is enabled on your host.  Check with your System Administrator.
3. Make sure the TCP port is correctly entered on the Connection tab of the Session Profile. In most cases, the SSL port being used is different than the normal telnet port of 23. Check with your System Administrator for this information.
4. Make sure the Enable SSL Secure Connection option is enabled on the Security tab of the Session Profile.
5. If you have remote users, make sure that your firewall is allowing Telnet/SSL and HTTP/HTTPS traffic through.

More Information

• For VT, SCO ANSI, and WYSE emulation, SSL is available in PASSPORT PC to Host version 2006 or higher and PASSPORT Web to Host version 2004-3722-3 or higher.  You must also have SSL enable on the host or use some type of SSL Proxy server in order to establish an SSL connection.

• Can't Connect to an SSL Secure Session from Windows Vista

• SSL Security & Encryption

• Enabling SSL Security

Keywords

establish, enabled, connection, SSL, support, secure, administrator, host, server, proxy, TCP