PASSPORT Knowledge Base
Error Messages

Date Published: December 2, 2008

Title

HTTP Error with eCode 404- File or Directory not Found

Product

PASSPORT Web to Host

Emulation Types

TN3270, TN5250, VT, SCO ANSI, Wyse 60

Issue

I get the following error, “HTTP Error 404 – File or directory not found”, when launching the Web to Host Administrator program.  What is the cause of this and how can it be resolved?

Solution

This is a typical installation error that occurs on a Windows Server 2003 with IIS 6.  It indicates that Internet Information Server is not configured to handle the PASSPORT Web to Host file types.  The following steps should be followed to resolve this:

1. Start the Internet Information Services (IIS) Manager.
2. Right-click the Web Site where PASSPORT is installed (PEC and PECADMIN virtual directories) and choose Properties.
3. Select the HTTP Headers tab, then click the File Types button under MIME Map to display the Mime Types dialog box.
4. Click the New button, then enter the following:
   
   Associated Extension: zwm
   Content type (MIME): application/octet-stream
5. Repeat step 4 entering the following:
   
   Associated Extension: zwh
   Content type (MIME): application/octet-stream
6. Click OK to save, then OK again to close the Web Site Properties page.
7. Select the Web Service Extensions folder to display the list of available extensions.
8. Right-click Active Server Pages, then choose Allow from the pop-up menu.

More Information

• Installing on Windows Server 2003

• Upgrading to Web to Host 2007-1228

Keywords

http, error, 404, file, directory, not, found, IIS, installation