PASSPORT Knowledge Base
Error Messages
Date Published: October 28, 2010

Title

No Error Message Is Available

Product

PASSPORT Web to Host

Emulation Types

TN3270, TN5250, VT, SCO ANSI, Wyse 60

Issue

When trying to launch a PASSPORT Web to Host session using a secure web site (HTTPS) with a self-signed SSL certificate and Internet Explorer 8, I get the following No Error Message Is Available error message:

 


 

What causes this and how can it be resolved?

Solution

Running a PASSPORT Web to Host HTTP Trace should reveal the error code, which is not recognized. See the More Information section of this article for how to run the trace. If the trace indicates Internet Exception (12057), then the following steps should be taken to resolve the issue:

  1. Open Internet Explorer

  2. Choose the Tools®Internet Options menu command

  3. Select the Advanced tab

  4. Scroll down to the Security section

  5. Make sure the Check for server certificate revocation option is disabled. If already disabled, enable, apply then disable again.

Note: If you must have this option enabled for IE8, you will need to purchase a valid SSL certificate from a Certificate Authority provider.

More Information

Keywords

error, message, trace, http, https, server, certificate, revocation, IE8, internet, explorer, 8, self, signed, SSL