PASSPORT Knowledge Base
Error Messages

Date Published: April 8, 2003
Date Updated: March 5, 2008

Title

This Software Has Expired

Product

PASSPORT PC to Host, PASSPORT Web to Host

Emulation Types

TN3270, TN5250, VT, SCO ANSI, Wyse 60

Issue

I get a following "This software has expired." or "The subscription has expired." error message when trying to start PASSPORT.

Solution

These messages are designed to inform the PASSPORT administrator that it is time to renew the annual license. This only applies to customers that have purchased a Subscription License. Once the license has been renewed a new license code must be applied.

More Information

Important: you should close all Internet Explorer windows after clearing the cache and before launching any PASSPORT sessions to ensure that no PASSPORT configuration files remain in memory.

Keywords

software, license code, expire, expired