PASSPORT Knowledge Base
PASSPORT Web to Host Administrator

Date Published: August 10, 2004
Date Updated: March 10, 2008

Title

Action Log Not Logging User Activity

Product

PASSPORT Web to Host

Emulation Types

TN3270, TN5250, VT, SCO ANSI, Wyse 60

Issue

Although my users have no problem starting sessions from our PASSPORT Web to Host Server, their activity is not being logged in the Action Log. What would cause this and how can I resolve it?

Solution

This issue is typically seen when the web server where PASSPORT Web to Host is installed has anonymous access disabled and the user accounts do not have write permissions to the log file on the server. To resolve this, you must either enable anonymous access or grant write permissions to a group that all users belong to on the following file:

 

C:\Program Files\PASSPORT eClient Admin\Logs\Default.log

More Information

Keywords

action log, activity, session, anonymous, permissions, log