PASSPORT Knowledge Base
Configuration

Date Published: October 14, 2008

Title

Cannot see cursor on the screen after upgrading PASSPORT

Product

PASSPORT PC to Host, PASSPORT Web to Host

Emulation Types

TN3270, TN5250, VT, SCO ANSI, Wyse 60

Issue

After upgrading to PASSPORT 2007, I can no longer see the cursor on the screen.  How can I resolve this issue?

Solution

This could be caused by having the screen background color the same as the cursor color. To change your background or cursor color, follow the steps below:

For PASSPORT PC to Host:

1. Start a PASSPORT session.
2. Select Colors from the Options menu.
3. Select the Customize button to display the Customize Color Scheme dialog box.
4. Under Category, select either Screen Background or Cursor.
5. Select the color of your choice under Colors.
6. Click OK to save the new changes.

For PASSPORT Web to Host:

From the Client:

Instructions are the same as those for PASSPORT PC to Host

From the Administrator:

1. Start the PASSPORT Web to Host Administrator program.
2. Edit an existing or create a new Attribute Profile.
3. Select the Colors tab.
4. Under Category, select either Screen Background or Cursor.
5. Select the color of your choice under Colors.
6. Click OK to save the Attribute Profile.
7. Open the session profile.
8. Select the Options tab.
9. Make sure the Attribute Profile configured above is highlighted then click OK to save or Connect to test.

More Information

• For PASSPORT Web to Host, any custom configuration settings made by users on their workstations are stored in local attribute and keyboard files. By default these are saved in the C:\Program Files\eClient Local Files\ folder. These local settings will always override any settings stored on the server. If configuration changes are made on the server, which are not being seen at the workstation, the local settings should be removed (by deleting the .zat and .zkb file in the C:\Program Files\eClient Local Files\ folder) to allow the new server settings.

• For PASSPORT Web to Host version 2007-1228 and higher, the default path to save local settings is %MYDOCUMENTS%\Rocket Software\PASSPORT Web to Host

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Keywords

colors, cursor, scheme, attribute, background, screen